Last updated: October 22, 2025
Look, we get it - nobody actually reads these things. But we're keeping it real with you about how we handle your info.
Quick version: We're not in the business of selling your data. We collect what we need to do our job, keep it safe, and that's pretty much it. Read on if you want the full story.
We're Blightvale Architecture, a small studio based in Toronto that's passionate about sustainable design and bringing old buildings back to life. When you reach out to us or use our website, you're trusting us with some personal information - and we don't take that lightly.
This policy explains what we collect, why we collect it, and what we do with it. We've tried to keep the legal jargon to a minimum because, honestly, we'd rather be talking about architecture than privacy clauses.
When you fill out our contact form or send us an email, we'll collect things like your name, email address, phone number, and whatever details you share about your project. Sometimes clients send us property addresses or site photos - that's all stored securely too.
Like most websites, ours collects some basic technical info - your IP address, browser type, what pages you visit, how long you stick around. We use this to make sure the site's working properly and to understand which parts people actually care about.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. They help remember your preferences and keep the site functioning smoothly. Most are essential, but some help us figure out if our content is actually useful to people.
We're pretty straightforward about this. Here's what we do with the info you share:
We won't sell your data to third parties. That's not our business model, and frankly, it feels kinda sleazy.
Security's important to us. We use industry-standard encryption (SSL/TLS) for data transmission, secure servers for storage, and limit access to your information to only the team members who actually need it.
That said, let's be real - no system is 100% hack-proof. We do our best and stay current with security practices, but we can't guarantee absolute security. If there's ever a breach that affects your data, we'll let you know promptly.
Physical documents? Those are kept in locked cabinets at our studio. We're old school about some things.
We don't hand out your info like business cards at a networking event. But there are a few situations where we might need to share it:
In all cases, we make sure anyone handling your data respects your privacy as much as we do.
Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal information:
To exercise any of these rights, just shoot us an email at studio@blightvale.info or give us a call at (416) 555-0187. We'll respond within 30 days, usually much faster.
You've also got the right to complain to the Office of the Privacy Commissioner of Canada if you think we've mishandled your data.
We don't keep stuff forever - storage isn't free, and it's just good practice to clean house periodically.
General inquiries: If you reach out but we don't end up working together, we'll typically keep your info for about a year in case you circle back.
Active projects: While we're working together, we obviously keep everything related to your project.
Completed projects: After a project wraps, we'll keep records for at least 7 years - that's partly for legal reasons (tax records, potential liability issues) and partly because sometimes clients come back years later needing original plans.
Marketing contacts get reviewed annually. If you haven't engaged with our communications in a while, we'll remove you from the list.
Our website might link to other sites - maybe a supplier's page, a manufacturer's website, or project collaborators. Once you click through to their site, you're under their privacy policy, not ours.
We try to only link to reputable organizations, but we're not responsible for their privacy practices. Give their policies a read before sharing any personal info over there.
Our services aren't directed at kids under 16, and we don't knowingly collect information from children. If you're a parent and think your child has somehow shared info with us, get in touch and we'll delete it right away.
Laws change, our business evolves, and sometimes we need to update this policy. When we do, we'll update the date at the top of this page.
If we make any major changes - like completely changing how we use your data - we'll send you a heads up via email if we have your contact info. Otherwise, check back here occasionally if you're curious.
If something in this policy isn't clear, or if you've got questions about how we handle your information, we're happy to chat about it.
Email: studio@blightvale.info
Phone: (416) 555-0187
Mail: 425 Wellington Street West, Suite 302, Toronto, ON M5V 1E3
We'll do our best to respond quickly and address whatever's on your mind. Privacy matters, and if we've messed something up, we want to know about it.
We're architects, not data brokers. Your information helps us do our job - designing spaces you'll love and preserving buildings that matter. We'll protect it, use it responsibly, and be straight with you about what we're doing. That's the deal.